Cognisent 2.0
by VA TAS LLC
A secure platform to view, clear escalation and archive from your call center
| App Name | Cognisent 2.0 |
|---|---|
| Developer | VA TAS LLC |
| Category | Business |
| Download Size | 45 MB |
| Latest Version | 139.0 |
| Average Rating | 4.31 |
| Rating Count | 37 |
| Google Play | Download |
| AppBrain | Download Cognisent 2.0 Android app |
New message push with customizable alert modes.
• Protocol based escalation for follow-up of unread messages.
• Secure chat functionality amongst your team members
• Set Reminders for any follow-up tasks
• Forward any message to someone else.
• Return or return/record calls from the app and mask your number on caller ID.
• Comments and callbacks logged with the time and duration of the call.
• Messages reside on our secure datacenter with user name and password protection.
• Use biometrics for authentication
• Complete documentation from message origination to call back.
• All message data is saved and available on the secure customer Web Portal.
• Contact your dedicated Customer Service within the app.
Recent changes:
Bug fixes and improvements.
• Protocol based escalation for follow-up of unread messages.
• Secure chat functionality amongst your team members
• Set Reminders for any follow-up tasks
• Forward any message to someone else.
• Return or return/record calls from the app and mask your number on caller ID.
• Comments and callbacks logged with the time and duration of the call.
• Messages reside on our secure datacenter with user name and password protection.
• Use biometrics for authentication
• Complete documentation from message origination to call back.
• All message data is saved and available on the secure customer Web Portal.
• Contact your dedicated Customer Service within the app.
Recent changes:
Bug fixes and improvements.
