ECWORKS 311

ECWORKS 311 mobile application is a combination of tools and services that allow residents to report and track non-emergency issues directly to city departments. The customized app offers a service menu that gives concerned citizens an opportunity to report community issues and problems such as graffiti, potholes, stray animals, streetlight outages, damaged trees, weeds, garbage collection, street maintenance, abandoned vehicles, broken water lines, sewer issues, signage issues, street pavement and more. The steps are as simple as uploading a photo and giving a description of the issue. Residents will also be able monitor the progress of the issue. The app will recognize the location of the issue and also alert the citizen once the complaint has been received. The City of East Chicago continues to work in many efforts to resolve city-related issues for you. This is a part of East Chicago’s ongoing commitment to solve daily problems that citizens recognize every day in an efficient manner. Get involved in your community by downloading the App now. It’s simple and easy.

This app submits data to the City of East Chicago via a third party service, SeeClickFix. The handling of the data submitted to the City for servicing the issues submitted using this app is covered by the city's privacy policy which you may read here: http://www.eastchicago.com/page80/styled/index.html

Privacy Statement: SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use

Recent changes:
This release includes:
- Location validation in request reporting allowing you to select between physical address and latitude/longitude for more accurate request locations
- Canned comments for organizations and service providers
- Bug fixes