HHAeXchange+

The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, Michigan and Massachusetts.

Learn more about each mode below.

HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.

HHAeXchange+ has three modes:

-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded

Agency mode for homecare empowers caregivers to:

-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center


Self-Direction mode allows caregivers to:

-- Start and end a shift
-- View consumer information


Care Insights mode allows caregivers to:

-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes

Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)

Recent changes:
In the latest version of the HHAX+ Mobile App, we’ve addressed key issues to improve your experience. This release focuses on:
* Bug Fixes: Resolved critical bugs to enhance app performance and reliability.