Mobile ZAC
by Zultys, Inc
Bring the Zultys UC platform on the go for phone, messaging, and conferencing.
| App Name | Mobile ZAC |
|---|---|
| Developer | Zultys, Inc |
| Category | Productivity |
| Download Size | 42 MB |
| Latest Version | 1.2.14 |
| Average Rating | 3.18 |
| Rating Count | 22 |
| Google Play | Download |
| AppBrain | Download Mobile ZAC Android app |
Wherever your job takes you, make your mobile device your business phone.
Mobile ZAC is fully supported with Zultys systems running MX version R17 and above. It allows remote and mobile employees to manage business communications while utilizing the same tools as Zultys Advanced Communicator (ZAC) and our browser-based Web ZAC.
We bring significant cost savings and reliability to our customers by including our mobile app with every user bundle for every Zultys system. Work anywhere, from any device, with anybody with Mobile ZAC.
New Features:
• Video Conferences: Easily host or join a conference, whether it’s for a group or one-on-one. Choose from three different modes to match your preferences: Speaker, Grid, or Pin an individual user.
• Scheduled Conferences: Now users can view, join, and schedule conferences directly from the mobile app.
• Call Logs: You can view complete phone call records and review the call history. Easily find the exact information you need with new filter and sort options.
• Emojis: Elevate your conversations with native emojis.
• Call Attached Data: Accessing and completing Call Attached Data while on the go is now easier than ever.
• Retrieve Call: Move an active call from one device to another quickly and effortlessly. This feature gives you flexibility and an uninterrupted call experience.
• Agent Roles & Queue Monitor: Agent roles and queue monitor have now been added for call center functionality on the go.
More Feature Highlights:
• Video calling
• Password reset link
• Network switching between cellular and Wi-Fi networks while maintaining calls
• Real-time presence status and presence notes
• Instant messaging and IM alerts
• Instant message with outside parties
• SMS support
• GUI presentation of visual voicemail
• Call group support
Recent changes:
This update enhances messaging functionality, fixes bugs, and adds new features:
· Inbound & Outbound SMS & MMS for Agents: Agents in operator, ACD, and ICC groups can send and receive SMS and MMS from their group role, with smart reply routing.
· Messaging Capabilities: Reply to, forward, and delete messages by tapping the message.
· WebChat: Agents can receive notifications and respond to customers through Zultys’ web-based chat app.
Mobile ZAC is fully supported with Zultys systems running MX version R17 and above. It allows remote and mobile employees to manage business communications while utilizing the same tools as Zultys Advanced Communicator (ZAC) and our browser-based Web ZAC.
We bring significant cost savings and reliability to our customers by including our mobile app with every user bundle for every Zultys system. Work anywhere, from any device, with anybody with Mobile ZAC.
New Features:
• Video Conferences: Easily host or join a conference, whether it’s for a group or one-on-one. Choose from three different modes to match your preferences: Speaker, Grid, or Pin an individual user.
• Scheduled Conferences: Now users can view, join, and schedule conferences directly from the mobile app.
• Call Logs: You can view complete phone call records and review the call history. Easily find the exact information you need with new filter and sort options.
• Emojis: Elevate your conversations with native emojis.
• Call Attached Data: Accessing and completing Call Attached Data while on the go is now easier than ever.
• Retrieve Call: Move an active call from one device to another quickly and effortlessly. This feature gives you flexibility and an uninterrupted call experience.
• Agent Roles & Queue Monitor: Agent roles and queue monitor have now been added for call center functionality on the go.
More Feature Highlights:
• Video calling
• Password reset link
• Network switching between cellular and Wi-Fi networks while maintaining calls
• Real-time presence status and presence notes
• Instant messaging and IM alerts
• Instant message with outside parties
• SMS support
• GUI presentation of visual voicemail
• Call group support
Recent changes:
This update enhances messaging functionality, fixes bugs, and adds new features:
· Inbound & Outbound SMS & MMS for Agents: Agents in operator, ACD, and ICC groups can send and receive SMS and MMS from their group role, with smart reply routing.
· Messaging Capabilities: Reply to, forward, and delete messages by tapping the message.
· WebChat: Agents can receive notifications and respond to customers through Zultys’ web-based chat app.
