MY EICHER

My Eicher is an industry-leading digital services platform available for all Eicher customers. It is a one-stop solution for all services delivered by Eicher and its channel partners across the vehicle ownership journey. The platform offers innovative connected services such as predictive uptime, fuel management and fleet monitoring for telematics-enabled vehicles. Additionally, it provides comprehensive access to aftermarket services for all Eicher vehicles, along with valuable insights to enhance vehicle productivity, reduce operational costs and improve vehicle availability.

Key features of the My Eicher app:

Predictive uptime:
• Get live alerts for Stop Now, Visit Soon & Driver Alerts
• Overview of the problem & action required on vehicle
• Live Vehicle Cluster

Fuel Management:
• Track fuel efficiency at vehicle and fleet level
• Get insights to reduce fuel costs
• Track Fuel Refill & pilferage events
• Automatic log for Fuel Events
• Analyze Fuel Consumption with fuel graphs

Aftermarket services:
• Maintenance Reminders
• Book Service via My Eicher
• Register Breakdown through My Eicher
• Live repair status tracking
• Access service coupons
• Monitor Repair time and Spend
• Get Service Invoice

Fleet tracking:
• Track vehicle’s live location & parameters
• Share current & live location of vehicle
• Trace past trips with Route Playback in My Eicher
• Create Geo-fence for area & routes
• Receive alerts for Geo-fence entry & exit

Fleet performance:
• Gain insights across 45 different parameters for vehicle utilization, fuel,
safety and driving behavior.
• Exportable performance reports for effective analysis
• Personalized reports and dashboard
• Email scheduler
• Monitor vehicle Stoppages & Idling

My Alerts
• Get customized alerts for: -
a) Eicher Live+ - Includes Driving behavior alerts, Fuel alerts, Geo-fence
alerts, Predictive Uptime alerts
b) Aftermarket- Includes Breakdown reported and Service remainder
c) Payments- Includes Renewals for Eicher Live+ subscriptions, AMC
and Insurance
• Alerts configurable through SMS, bell icon and push notifications

EV Services
• Tracking of real time current charge level
• Current & Historical reports
• Real time Total power consumption & vehicle efficiency
• Predictive alerts for Battery temperature, Motor & AUX power

Smart Solutions
• Eicher & Partner services for enhanced fleet management

Other Services:
• Digi-Locker & alerts for document expiration
• Knowledge Center
• Product Catalogue
• Eicher Newsletters & Magazines

Recent changes:
We're thrilled to introduce the latest version of My Eicher! Here’s what’s new in My Eicher:
1. Now track all your vehicles through Eicher aftermarket GPS solution.
2. Monitor Refill events for your CNG vehicles.
3. Create and edit vehicle group via your My Eicher App.
4. Now set alerts for your EV vehicles.
5. We have also added some important parameters for EV vehicles in Track and Home page.
6. Minor enhancements also have been made to improve the overall experience.