POINTR Easy Remote Support

Transform Your Remote Support with POINTR

Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support: Collaborate, Document & Report!

With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime.

Key Features:

• AR annotations for improved communication and documentation
• Group-Call with up to 5 participants
• Guaranteed image quality even with low bandwidth
• Compliance with GDPR for data privacy and security
• Use of external cameras for improved visual support
• Field notes, image taking and session recording for better collaboration
• Whiteboard for virtual brainstorming sessions

Suitable for:

• Remote Guidance
• Remote Commissioning
• Remote Maintenance
• Remote Training
• Remote Quality Assurance
• Remote Services
• Remote Sales

Experience effortless remote collaboration with POINTR - your remote support tool for improved efficiency and reduced costs.

Download now!


WHICH DEVICES ARE SUPPORTED?
POINTR is supported by all smart devices (iOS, Android, Huawei), but can also be played on standard PCs (Mac OS, Windows) and smart glasses (additional software download at www.pointr.it).

Recent changes:
+ New feature: Remote Flashlight (On, Off)
+ New feature: Remote Zoom (1x, 2x, 4x, 8x)
+ New feature: Remote Quality Profiles (Low, Standard, Medium, High)
+ New feature: Portrait mode for UI
+ New feature: Safe Performance Mode
+ Improved: AR annotations with 3D rotations
+ Improved: Industrial Live Screen Share
+ Improved: Proxy Authentication
+ Improved: Drawing accuracy for annotations
+ Improved: Field Reports export
+ Improved: SSO and enterprise features