Remote Support for Samsung SDS
by Samsung EMM
This enables IT Admin to troubleshoot the user's device problem remotely.
| App Name | Remote Support for Samsung SDS |
|---|---|
| Developer | Samsung EMM |
| Category | Business |
| Download Size | 2 MB |
| Latest Version | 2.3.5 |
| Average Rating | 4.25 |
| Rating Count | 45 |
| Google Play | Download |
| AppBrain | Download Remote Support for Samsung SDS Android app |
Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.
Recent changes:
- Android R support
- Raise minimum supported OS version (Lollipop or higher)
- Display usage time when disconnecting
- Change applied license to KPE-Standard
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.
Recent changes:
- Android R support
- Raise minimum supported OS version (Lollipop or higher)
- Display usage time when disconnecting
- Change applied license to KPE-Standard
