Servy FSM

Servy helps you manage and streamline your service pipeline, helping you track business interactions by efficiently organising your calls, inventory, customer and on-boards. Servy scales for various range of services for products, creating and generating data reports on timely basis.

Servy is aimed towards enhancing customer service experiences through automation and streamlining of support processes. Servy is a FSM that is designed to manage post-sales services workflows. It includes ticket management, inventory management, asset management, custom checklist to support checklist filling by technicians when attending to tickets, expenses workflow including TA/DA and other expenses, automated tracking of technician movements through Servy mobile app. It also has dashboard with vast reports to watch out TAT, consumption and cost, This allows companies to better manage their post-sales services and improve customer satisfaction. With multi branch support now for Inventory distribution.

Recent changes:
Changes in call detail page, see more information to manage your call well.
Tracking number of dispatched items
Bug fixes and improvements