Teamwork Desk
by Teamwork.com
Manage your helpdesk & support your customers when you’re on the go.
| App Name | Teamwork Desk |
|---|---|
| Developer | Teamwork.com |
| Category | Business |
| Download Size | 6 MB |
| Latest Version | 2.4.0 |
| Average Rating | 3.00 |
| Rating Count | 71 |
| Google Play | Download |
| AppBrain | Download Teamwork Desk Android app |
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
Recent changes:
We've squashed some pesky bugs to improve your experience! Update now for a smoother and more reliable app performance. Thank you for your continued support!
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
Recent changes:
We've squashed some pesky bugs to improve your experience! Update now for a smoother and more reliable app performance. Thank you for your continued support!
