Visual Support
Icon Visual Support

Visual Support

by SightCall

With Visual Support by SightCall, show what you see to experts.

App NameVisual Support
DeveloperSightCall
CategoryBusiness
Download Size42 MB
Latest Version7.7.1 Build 800076475
Average Rating4.10
Rating Count439
Google PlayDownload
AppBrainDownload Visual Support Android app
Screenshot Visual Support
Screenshot Visual Support
Screenshot Visual Support
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

Recent changes:
In this release, we improved
- live translations with real-time translations
- Code scanner experience standardized
- Screenshare viewing experience improved
- Refined Consent Screen

And as usual, we improved performance and stability.

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